If your knife was damaged due to misuse, our repair department can analyze the damage and repair it for a reasonable fee.
Our limited lifetime warranty gives you specific legal rights and you may have other rights which vary from state to state.
Canal Street Cutlery Company was founded in 2005 in Ellenville which is nestled in the foothills of the beautiful Catskill Mountains in upstate New York which has a long history and a rich tradition of making high quality knives dating back to the 19th century.
Please include your name, address, phone number, any If your knife meets our warranty guidelines and cannot be repaired, we may, at our discretion, offer to replace it with a currently manufactured knife that most closely matches the one you sent.
If you decide to accept the replacement knife option, your old knife cannot be returned.
We warrant each and every Case knife to be free of defects in material and workmanship for the life of the owner, and we will repair or replace with a new Case knife, at our option, any Case knife that is defective.
That‘s how strongly we feel about the quality of our cutlery.